FAQ

Frequently Asked Questions

Below, you will find the answers to some of our most frequently asked questions:

Q: Where are you located?

A: I work from my office located in Missouri City, Texas.  Since I come to you with my large selection of samples, I can travel anywhere from the Galveston coast to Houston and surrounding areas.

Q: Do I have to take off work in order to work with an interior decorator?

A: No, not usually. My office hours are Monday – Friday; but will schedule a Saturday morning appointment if there is no other time available for working clients.

Q: How does Decorating Den Interiors work?

A: We schedule your appointment.  I come to your place.  I listen to what you want to do for your home.  I can offer a design plan and then will present it to you on a later appointment.  If you agree to the design plan, I do the ordering, receiving and installation.

Q: Will you work with my existing pieces/furnishings that are in the room?

A: Yes, most definitely. I try to work with existing pieces.  But you must also be flexible in knowing that sometimes a piece will not work for a room. You should be flexible enough to have us move that piece around.

Q: Do you shop with me in other stores?

A: No, I do not shop elsewhere as I do not know the quality of their products nor their guarantee services.

A: Custom items can take several weeks to arrive. Depending on the item, it can take 5-10 weeks.

Q: Is it returnable?

A: Custom pieces are not returnable. It is like purchasing any custom item. Once you agree to it, it is yours.  Depending on the circumstance, we can make allowances.

Q: Can I get a plan and shop retail?

A: If you only want a design plan, I can do that but that is all. Specifics on color, design, style, and measurements are not included. Design maps are priced individually.